Help us understand what happened.
Describe the operation, exact error message and reproduction steps. Use synthetic examples where possible; share site or project identifiers only when needed.
- What did you expect, and what happened instead?
- Was this a rule, personal subscription or existing-issue backfill?
- What saved status did you see after refreshing?
Keep sensitive information out.
Do not send passwords, API tokens, credentials, customer issue content or unnecessary personal records. Support requests are stored separately from your app settings.
Report a security concern.
Prepare the affected version, operation, impact and safe reproduction steps for a security report. Choose General and describe the security concern. Do not perform destructive testing on another customer’s installation. See our security statement.
Make a privacy request.
Access, correction or erasure requests may require coordination with your site administrator or Atlassian. Identify the app and relevant site/account only as needed for verification. Choose General and describe your privacy request. We review erasure requests with the relevant site administrator or Atlassian. See the privacy policy.