Terms of Service

End-User License Agreement for Group & Project Watchers for Jira.

Effective October 22, 2026.

Who provides the app

These terms govern your use of Group & Project Watchers for Jira, provided by NITROSOFT TECHNOLOGY INC, 2100 S Ocean Dr, Fort Lauderdale, FL 33316, USA, under the Nitrosoft® brand. “We” and “us” mean NITROSOFT TECHNOLOGY INC. “You” means the person or organization using the app. If you accept these terms for an organization, you must have authority to act for it.

By installing or using the app, you agree to these terms. If you do not agree, do not install or use the app.

Your license and subscription

We grant you a non-exclusive, non-transferable right to use the app for your organization's internal work within your authorized Jira Cloud installation, while your app subscription or evaluation is active. We retain ownership of the app and its intellectual property; this license does not transfer ownership to you.

Subscriptions, evaluations, fees, renewals, cancellations and refunds for purchases through Atlassian Marketplace follow the terms presented by Atlassian for your order. Your agreements with Atlassian separately govern your use of Jira and Atlassian's services. These terms govern the app supplied by us; Atlassian does not supply this app.

Responsible use

Use the app lawfully and only for Jira sites, projects and accounts you are authorized to manage or access. Do not bypass license or access controls, interfere with the app or another customer's use, or use the app to send unlawful or unwanted notifications. Do not resell or distribute the app without our written permission.

You are responsible for the watcher rules, recipients, project subscriptions and backfill actions you choose. Review their scope and your organization's notification practices before enabling processing. Adding a watcher does not grant access to a restricted issue. Jira permissions, account eligibility and notification settings continue to apply.

Your data and privacy

You retain your rights in your data. You authorize us to process the information needed to provide the app's configured functions and respond to support requests, as described in our privacy policy. Provide only information you are entitled to share and keep passwords, API tokens and unnecessary customer issue content out of support requests.

For questions about personal data, or to request access, correction or erasure, use the support form. Choose General and describe the privacy request in your message. We may need to verify the request and coordinate with your site administrator or Atlassian.

Managing and ending use

Your site administrator can manage the app installation and your Marketplace subscription through Atlassian. When the app license is inactive or unavailable, settings remain readable and watcher changes and automatic watcher processing are paused. Canceling a subscription or stopping a rule does not remove watchers already added to Jira issues.

Data handling and retention are described in the privacy policy. Disabling a rule or subscription is not an erasure request. Use the support form if you need help with retained app data.

Support and changes

For app help, privacy requests or security reports, use the support form. Atlassian handles billing for Marketplace purchases. Our documentation explains the app's features, permissions and operating limits.

The effective date above identifies this version of the terms. We will publish revised terms on this page when they change. Contact us through the support form with questions about the terms that apply to your use.